What kind of personal information may we collect about you?
The information you provide to us through the use of our products or services, such as name, phone number, email address, and mailing address number.
Information read or stored by the system when you use our products or services, such as your location, product usage log records, your product configuration information, the IP address of access to our products or services, time information, geographic environment and location Information, shared text or pictures, etc.
Why do we collect your personal information?
We collect your personal information for the following purposes:
Verify your identity to prevent fraud;
Clarify your service needs;
Confirm products and services suitable for you;
Provide products and services according to your requirements;
Comply with the requirements of laws and regulations.
How may we store your personal information?
No matter how your personal information is provided to us, it will be stored and protected by us. We have established an information security control system to prevent your personal information from being used, touched, modified, copied, destroyed, leaked, lost or stolen by others.
In order to store and protect your personal information, we adopt a variety of tangible or electronic confidential methods and strict confidential procedures. For example, strictly restrict personnel access to information processing and storage areas, restrict the staffing of information confidentiality, use passwords, identification codes, backup passwords, firewalls and information transmission encryption, and use password locks for file cabinets and file rooms.
When we entrust a third party to provide services and provide them with your necessary personal information, we will sign relevant confidentiality agreements with them to ensure that your personal information is protected and used only for them to provide you with services.
How might we use your personal information?
Your personal information we collect may be used by us to achieve the following purposes:
To provide you with services.
Help us design new products or new services and improve our existing products or services.
Used for identification, customer service, security, archiving or backup, etc.
To provide you with advertisements that are more closely related to you.
Let you participate in our product or service surveys.
We may appoint other third-party representatives to provide services such as data processing, account management and marketing. We only provide these third parties with the information necessary to complete the service, and we sign confidentiality agreements with these third parties in accordance with the same confidentiality standards that we follow. These third parties may come from overseas, and according to the laws of their locations, these overseas third parties may have certain information disclosure obligations.
How we share your personal information
We will not share your personal information with any third party other than us, except in the following cases:
With your consent.
Share your information with our authorized product or service providers for the purpose of the “How may we use your personal information?”
Share your personal information internally in order to achieve the purpose in the section “How may we use your personal information?”
Your personal information may be compulsorily required to disclose under the following circumstances: 1) Disclosure to judicial or law enforcement agencies to investigate and prevent crimes when suspected of criminal activities; 2) Disclosure according to mandatory requirements of the law (or court); 3) According to Mandatory government disclosure =) etc. In the above circumstances, we will record the content, time, reason and object of the information disclosure.
If you want to check or verify your personal information, and check our disclosure records, please contact our account manager or distributor. If we are unable to provide relevant information under certain circumstances, we will promptly inform you of the reason.
In some cases you have the right to choose to refuse to provide us with certain information, but we may not be able to provide you with certain products, services or information. In order to protect the interests of both parties, such as to ensure that your request is implemented and to prove that we have provided you with the required information, we may monitor your telephone or email communications with us to ensure the quality of our services.
If you do not wish to receive our communication about direct marketing, please let us know and we will delete your personal information from the direct marketing list.
We are very grateful for the opportunity to provide you with products and services. Since its establishment, winning and maintaining your trust has always been our service tenet. We promise to respect and protect the privacy and personal information you provide, and we hope you can understand our privacy protection policy, including how to collect, use and disclose your personal information.
We designate a dedicated team to manage your personal information protection, including systems, dispute resolution, training, liaison, etc., and directly report privacy protection related matters to the board of directors and the general manager.
We will ensure that when you apply for any product or service, you are informed of the purpose of the above information collection. If we wish to use your personal information for other purposes, we will apply to you.