Q1、Can I put dinnerware in the dishwasher?
All our dinnerware may be placed in the dishwasher, using proper care, although we recommend hand washing fine china. Load the dishwasher carefully so that pieces do not bump into each other and chip. Use a reputable, non-abrasive dishwasher detergent.
Q2、Will the dishwasher harm gold or platinum bands on dinnerware?
When washing gold- or platinum-banded dinnerware in the dishwasher, use a gentle cycle and turn off the dishwasher before the drying cycle, or allow the dinnerware to cool before handling it. The high temperature of the heated drying cycle can cause the precious metal bands to soften.
Q3、How should I hand wash my fine china?
When hand washing china, rings and other jewelry should be removed. A soft brush or sponge is recommended. Wash your dinnerware as soon as possible after use. Avoid using abrasives such as steel wool or “gritty” cleansers. Wash flatware and cookware separately from dinnerware to avoid scratching.
Q4、How quickly should I wash or rinse my dinnerware?
Coffee and tea cups should be rinsed immediately to avoid staining. Acidic foods such as vinegar, mayonnaise, tartar sauce and eggs can damage the glaze and the color of china if left standing for long periods.
Q5、Is my dinnerware microwave safe?
All dinnerware without precious metal accents (24k gold or platinum) is safe for the microwave. While using our dinnerware in your microwave will not harm the microwave, the items may become hot. Please use caution in handling hot dinnerware. Do not put frozen items directly on your dinnerware to heat in the microwave. The extreme heat variation may cause the item to crack.
Q6、Can I put my dinnerware in the oven?
Dinnerware without precious metal accents can be safely warmed or heated in the oven. Place cool dinnerware in the oven and allow it to heat gradually when the oven is turned on. Never place cool dinnerware in a preheated hot oven or on the burner of a gas or electric range. This rapid heat change may cause the item to crack.
Q7、When warming food in my stoneware, at what temperature should I set the oven? What other tips should I follow?
Please keep in mind dinnerware is sensitive to thermal shock, which means that extreme variations in temperature may cause dinnerware to crack. Therefore, do not take dinnerware from the freezer and place it directly into a hot oven/microwave, or take hot dinnerware from the oven/microwave and place it directly into the freezer. A cool plate should be placed in a cool oven and warmed slowly. When using the oven, set it no higher than 225°F for the first 10 minutes. You may then raise the setting to the desired temperature. Baking/cooking should only be done in pieces specifically made for cooking, such as bakers, lasagna dishes and covered casseroles. Handling a hot dish with a wet cloth or setting a hot dish on a wet surface may cause it to break.A potholder or oven mitt should always be used when removing dinnerware from the microwave oven.
Q8、Can I put my dinnerware in the freezer?
Allow your dinnerware to cool before placing it in the freezer to avoid thermal shock. Hot ceramic items should not be placed directly into the freezer.
Q9、What causes small gray lines on my dinnerware?
These marks are common for stoneware with a hard glaze and are caused by residue left by flatware. They can be easily removed with special cleansers.
Q10、What is Reactive Glaze?
Reactive Glaze is a glazing technique used on stoneware to create unique colors and pattern variation. Once the glaze is applied, it undergoes a reaction under extreme temperatures during the firing process. The results are beautiful multi-tonal colors and patterns like our ever popular Gourmet Basics Linden and Belmont dinnerware. The nature and hand-crafted qualities of this type of glaze ensures that no two pieces will be exactly alike.
Q11、What does a five piece place setting include?
A five piece place setting consists of a dinner plate, salad plate, soup bowl, and a cup and saucer. For most patterns, a 20-piece set is also available. This set contains 4 five piece place settings.
Q12、What’s included in a four piece place setting?
A four piece place setting consists of a dinner plate, salad plate, bowl and mug. For most patterns, a 16-piece set is also available. This set contains 4 four piece place settings.
Q13、What accessories are available in my pattern?
A variety of accessory/serving pieces are available. Some patterns have more accessory pieces than others. Most patterns offer a serve set. The serve set includes a vegetable bowl, 12″ round platter, covered sugar bowl and a creamer.
Q14、Are my dishes safe?
Mikasa, a Lifetime Brands company, stands behind the safety and quality of all of its products. All of our products are tested by accredited, independent laboratories and meet or exceed all federal standards relating to lead and other contaminants.